bought premium through website and didnt got

[intel]

Hello, i bought premium through website and instead of having TOD i got SP points and tried to buy but i didnt get the pa bonus. Character : Intel , ty

 

[Catalin]

Hello, i bought premium through website and instead of having TOD i got SP points and tried to buy but i didnt get the pa bonus. Character : Intel , ty

any reason why you made claim for old dex 3x server ?

open a ticket to support

 

[intel]

well, i didnt see that it was the old 3x server

 

[Catalin]

http://forum.lineage2dex.com/threads/3769-GUIDE-How-to-purchase-TOD-on-Valkyrie-Lionna-ARION-or-NANNA-Server


thats why we have guides , even on website

http://www.lineage2dex.com/#!faql2

 

[intel]

where to do the support ticket? i followed the tutorial in your signature bar for do it but i couldnt http://prntscr.com/5j0hk1 and i sent a email for hanzi with all info

 

[Catalin]

where to do the support ticket? i followed the tutorial in your signature bar for do it but i couldnt http://prntscr.com/5j0hk1 and i sent a email for hanzi with all info

just login to valkirye not dex .

 

[Catalin]

http://forum.lineage2dex.com/threads/5998-Valkyrie-3x-Glory-days-files?p=28660#post28660

 

[intel]

now i saw the problem.. idk why my browser wasnt showing valkyrie image

 

[intel]

ticket done

 

[intel]

Please, help me :'(

 

[intel]

Some one from staff please?

 

[Catalin]

if you open a ticket then someone help you already there

 

[intel]

well, no answer for about 4 hours

 

[Thelder1]

i send the sms for 6 euros..but never got the email with confirmation and the code so i cant claim the tods..any1 can help maybe ?

 

[Catalin]

well, no answer for about 4 hours

Doubt that. Keep in mind you got logged and claimed by yourself on other server. But i think staff already solved your ticket

 

[Catalin]

i send the sms for 6 euros..but never got the email with confirmation and the code so i cant claim the tods..any1 can help maybe ?

Just follow the guide from services faq. There is no code for sms payment, just Sxxxxx you sent in sms

 

[intel]

Doubt that. Keep in mind you got logged and claimed by yourself on other server. But i think staff already solved your ticket

no, they didnt solve, i just donated again to wait for the other one.
PS: nevermind, problem solved, thanks.

 

[Thelder1]

i put that s.... to that serial and email..still says no such order

 

[Thelder1]

now i cant even try any more couse it says too many bad orders..nice

 

[Thelder1]

any ideea how much i must whait to retry..i have that serial number i send i have the confirmation that they got my money on the phone..but now ssays that i have to whait couse i have too many bad tryes